Lafarge North America Public Web Site and Lafarge Customers Online
Last Updated December 8, 2010
Your access to and/or use of the Site indicates your acceptance of the following terms and conditions.
This Site is owned and operated by Lafarge North America Inc. ("Lafarge"), a Lafarge Group company. Each legal entity of the Lafarge Group is a separate legal entity which operates in accordance with its own corporate governance requirements. Throughout this Site, the terms "Lafarge", "the company", "we", "us", "our", "it" and similar terms are sometimes used generically for editorial convenience, and are not meant to refer to a particular legal entity or group of entities. Lafarge offers this website, including any and all information, tools and services which may be available from this Site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. This Site is meant to be accessed by legal residents of the United States and Canada only.
FAQ 1 : 1. Registration; Passwords
Registration may be required to access some features that may be available on this Site. When becoming a Registered User, your registration must contain the relevant information in all the required fields indicated on the registration form. You hereby warrant that all information on your registration is true, accurate, complete and up-to-date and you agree to make any changes necessary to your profile on Lafarge Customers Online to ensure such information is true, accurate, complete and up-to-date at all times. If registering for access to Lafarge Customers Online, Lafarge shall be permitted, without limitation, to rely on any signed statement, whether sent or received by fax, electronically or otherwise, which states that you are an authorized representative of a Lafarge customer as your appointment by such company as a representative thereof, thus permitting you to act as a representative of company in obtaining access to all services provided by Lafarge through Lafarge Customers Online, including but not limited to the ability to access statements, invoices, and pricing. As a primary account holder under Lafarge Customers Online, you are solely responsible for granting and revoking access for other people within your company; Lafarge will not be held responsible for access to Lafarge Customers Online granted incorrectly to a third-party user. Lafarge reserves the right, acting in our sole discretion, to accept, reject or modify your registration of Lafarge Customers Online. Some features on this Site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify Lafarge immediately. Lafarge may assume that any communications Lafarge receives under your password have been made by you unless Lafarge receives notice otherwise. Lafarge reserves the right to refuse or cancel any person's registration for this Site, remove any person from this site or prohibit any person from using this Site for any reason whatsoever at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which Lafarge may be entitled at law or in equity.
FAQ 2 : 2. Security on the Web; Access Codes
We protect information you provide us online in several ways. We use encryption standards and 128-bit SSL (Secure Socket Layer) technology to help ensure that confidential information that passes to and from Lafarge cannot be intercepted by third parties. User Ids and Passwords or other user codes which you need to access the site (together, the "Access Codes") are used to help safeguard access to your information through the web. We strongly encourage you to assist us in that effort by not sharing your Lafarge User Id or Password with anyone. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify Lafarge immediately. Lafarge will assume that any communications Lafarge receives under your Access Codes have been made by you, unless Lafarge receives notice otherwise. AS A REGISTERED USER, YOU ARE RESPONSIBLE TO MAINTAIN THE CONFIDENTIALITY OF YOUR USER ID ACCESS CODES. YOU AUTHORIZE LAFARGE TO ACT ON INSTRUCTIONS RECEIVED UNDER YOUR ACCESS CODES WITHOUT FURTHER VERIFICATION BY US. YOU SHALL BE FULLY RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCESS CODES, WHETHER OR NOT AUTHORIZED BY YOU, INCLUDING STATEMENTS MADE AND ANY AND ALL ACTS OR OMISSIONS THAT OCCUR THROUGH THE USE OF YOUR USERID AND ACCESS CODES. YOU AGREE THAT LAFARGE IS AUTHORIZED TO PROVIDE INFORMATION TO AND TO ACT UPON THE INSTRUCTIONS OF ANY PARTY THAT PRESENTS YOUR ACCESS CODES AND THAT LAFARGE IS NOT LIABLE FOR ANY LOSS, DAMAGE, CLAIM OR LIABILITY WHICH IS CAUSED BY, OR RELATED TO, USE OF YOUR ACCESS CODES. YOU AGREE TO IMMEDIATELY NOTIFY LAFARGE OF ANY UNAUTHORIZED USE OF YOUR ACCESS CODES, ANY OTHER BREACH OF SECURITY KNOWN TO YOU WITH RESPECT TO EITHER YOUR ACCESS CODES OR TO ANY ACTUAL OR POTENTIAL UNAUTHORIZED ACCESS OF THE SITE THROUGH YOUR ACCESS CODES INCLUDING, WITHOUT LIMITATION, THE TERMINATION OF EMPLOYMENT WITH YOU OF ANY PERSON THEN OR PREVIOUSLY IN POSSESSION OF YOUR ACCESS CODES WHICH ARE CURRENT AT THE TIME SUCH EMPLOYMENT TERMINATES. IF YOU DO NOT ACCESS THE SITE FOR 45 CONSECUTIVE DAYS, YOU WILL BE SENT A REMINDER THAT YOUR ACCESS CODES WILL EXPIRE AFTER AN ADDITIONAL 45 DAYS OF INACTIVITY. IF YOU DO NOT ACCESS THE SITE FOR 90 CONSECUTIVE DAYS, YOUR ACCESS CODES WILL EXPIRE AND YOU WILL HAVE TO OBTAIN NEW ACCESS CODES TO VISIT THE SITE.
FAQ 3 : 3. Privacy; Information Gathered
Your privacy is important to us. We respect the privacy of everyone who visits this site. Please read this document carefully so that you can understand how we collect, use and disclose the personal information that you provide to us. We collect the following information in connection with your use of Lafarge Customers Online: name, employer, email address, telephone number, Lafarge Customers Online username, Lafarge Customers Online password, language preference, access rights to functional areas of the web site, answer(s) to challenge question(s), date of terms and conditions acceptance and date of last Lafarge Online login and non-personal, aggregate information (such as information regarding the pages on our site that you have visited and your IP address). We will use your email address only to communicate with you regarding your use of Lafarge Customers Online or otherwise in connection with your relationship with Lafarge as a customer or potential customer. We collect the following information in connection with your use of the "Contact Us" feature on our Site: name, contact information such as your mailing address and/or email address, employer and your comment(s) and/or question(s). When you send us an email or submit a comment or question to us using the "Contact Us" feature on our Site, we may retain your message and our response for quality control purposes. It is important to remember that regular (non-encrypted) email is not secure. When using the "Careers" section of our Site, we use a third party service provider, Taleo, to facilitate the submission of resumes and related information. Once you are logged into the "Careers" section of the Site, you may submit a resume, cover letter and other documents related thereto, provided you have submitted the required login information, including your e-mail address and name. In addition, other optional information, such as diversity information, may also be gathered if provided, but is not required to be provided. In an effort to ensure that positions being offered by larger companies to the general public are being offered to and pursued by a diverse group of individuals, the government has put in place reporting requirements that mandate that these companies track this information through voluntary questionnaires. Lafarge reports any voluntarily submitted responses to such questionnaires as part of its Equal Employment Opportunity Commission reporting obligations. All information gathered by Lafarge pursuant to your use of the Site is kept in Reston, Virginia.
FAQ 4 : 4. Cookies and Referrers
FAQ 5 : 5. Sharing your personal information
Lafarge may share your personal information in the following ways:
a. We may provide the personal information we collect on this site to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf, system maintenance and to manage the Site, which may involve transfer or access of such data to or from other countries where we do business.
b. Lafarge may also be required to disclose your personal information to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of the Lafarge Group; (iv) protect the personal safety of Lafarge Group employees and third parties on Lafarge Group property.
c. In the event that all or any part of the Lafarge Group business is sold to a third party or in case of reorganization of all or any part of such business, we may transfer your personal information to prospective or actual third party buyers or business partners. It is Lafarge's practice to seek appropriate protection for information in these types of transactions.
FAQ 6 : 6. Limited License
Beginning with your registration with Lafarge as a user of the Site ("Registered User"), Lafarge grants you a non-exclusive, non-transferable, revocable limited license to access, use and display the Site and the content and materials thereon including, without limitation, all graphics, text and computer programs contained therein, the underlying code, the pages displaying the Site and the arrangement of the Site ("Content") and any software that may be necessary to use the Site provided that (1) our Copyright Notice (see below) appears on all, (2) use of such documents is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any kind are made to the documents. You acknowledge and agree that the Site and the Content are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws and are provided only for your use in managing your customer relationship with Lafarge and in communicating information between you and Lafarge with respect thereto. You are also granted a limited license to print copies of any Content posted at the Site, but only for your use in managing your customer relationship with Lafarge and in communicating information between you and Lafarge with respect thereto. You agree to abide by all additional restrictions displayed on the site as it may be updated from time to time. You agree that we may provide to you required notices, agreements and other information concerning this Site electronically by posting the notices on this Site. If you want to withdraw your consent to receive notices electronically, you must discontinue your use of our Site and notify Lafarge to remove your access. You may not use any Lafarge contact information provided on our Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. You must provide at your own expense the equipment and internet connections that you will need to access and use this website, and acknowledge and agree that you may incur additional charges if you connect via dial-up or wireless applications (e.g., cell phones). You are solely responsible for any costs you incur to access this website and any linked website through any wireless or other communication service. You agree to notify us immediately and discontinue usage of the site if you accidentally come in possession of information belonging to another customer. Except as expressly provided above, all rights are reserved. Use of any of our trademarks as metatags on other Web sites or otherwise is also strictly prohibited. Except as expressly provided herein, Lafarge does not grant any express or implied rights to use any information, documents, communications, files, text, graphics, software and products included within the Site. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Site, the Content or its selection and arrangement within the Site, except as expressly authorized herein. In addition, you agree not to use any data mining, robots, or similar data gathering and extraction methods in connection with the Site. Also, you may not display the Site, or any portion thereof, in frames (or any of the Content via on-line links) without our express written permission. Use of this Site for any purpose other than as expressly stated herein is expressly prohibited by law, and may result in severe civil and criminal penalties. Please note that Lafarge policy is to prosecute violators to the maximum extent possible.
FAQ 8 : 8. Copyright Notice; Intellectual Property
All Content is the exclusive property of and owned by Lafarge, its parent companies, subsidiaries, affiliates, licensors or its Content providers and is protected by copyright, trademark and other applicable laws. Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of Lafarge North America Inc., Lafarge, S.A., its subsidiaries or affiliates, or their licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Site without the owner's prior written permission, except as otherwise described herein. Lafarge reserves all rights not expressly granted in and to the Site and its Content. Lafarge neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with Lafarge.
FAQ 9 : 9. Disclaimers
IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
FAQ 10 : 10. Accuracy, Completeness and Timeliness of Information
We aim at keeping our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. Lafarge is not responsible if information made available on this Site is not accurate, complete or current. For registered customers, although we endeavor to ensure that account information obtained from the Site is accurate and complete, your printed invoices and monthly statements represent the complete and official disclosure to you of applicable account information. Please refer to such documents for important information. The Content is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the Content is at your own risk. This Site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the Content at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.
FAQ 11 : 11. Limit On Damages
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE, INCLUDING MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LAFARGE NOR ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS AGENTS, OFFICERS OR EMPLOYEES SHALL BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, NOR FOR DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES OF ANY KIND, WHETHER UNDER THIS AGREEMENT OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SITE, ANY SOFTWARE USED TO ACCESS THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE, ANY OF THE SERVICES OR PRODUCTS AVAILABLE THROUGH THE SITE OR THE CONTENT REGARDLESS OF WHETHER SUCH CLAIM ARISES UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE AND REGARDLESS OF WHETHER WE ARE ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THE FOREGOING DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER LAFARGE NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY LOST PROFITS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, OR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH LAFARGE IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND LAFARGE AGREE THAT, UNLESS OTHERWISE PROHIBITED BY LAW, ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED.
FAQ 12 : 12. Links To Third Party Site
As a convenience to you, Lafarge may provide links to websites operated by entities other than Lafarge ("Linked Site(s)") the inclusion of which should not be viewed as an endorsement thereof under any circumstance. Any links on our Site are provided as a convenience to you and on the understanding that Lafarge has not necessarily reviewed all the information on such other websites. Linked Sites are not under the control of Lafarge. If you use a Linked Site, you will leave the Site. If you decide to visit any Linked Site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements and understand the privacy policies of the Linked Site. Lafarge makes no warranty or representation regarding, and does not endorse and is not responsible for, any Linked Site or the information appearing thereon or any of the products or services described thereon. Lafarge is not responsible for the content of such other websites or any losses, damages or other liabilities incurred as a result of your use of any linked sites. Links to Linked Site do not imply that Lafarge sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of Lafarge.
FAQ 13 : 13. Submission of Information
Except as otherwise stated herein, all information transmitted or otherwise submitted to us via the Site shall become our property and we shall be free to use such information for any lawful purpose. Please note Lafarge does not accept or consider unsolicited ideas, including ideas for new promotions, products, technologies, or processes. You must not transmit any material to or through this Site that you consider to be confidential or proprietary. We cannot guarantee complete confidentiality of information shared over the internet. By transmitting information to the Site you agree to assume that risk with respect to all data transmitted by you and transmitted by us to you. We may require your use of certain encryption systems to lessen these risks in certain transactions. Any material that you transmit to Lafarge or through this website will be considered non-confidential and non-proprietary to avoid potential misunderstandings or disputes regarding ownership of ideas. Except as expressly provided in a separate written agreement duly executed by you and Lafarge, you give Lafarge an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information. You further agree that Lafarge has the right to use, without any payment or accounting to you or others, any concepts, know-how or ideas that you (and those who act on your behalf) transmit to or through the Site.
FAQ 14 : 14. Indemnity
FAQ 15 : 15. Suspension and Termination
Lafarge may modify, terminate and/or suspend your access to the Site, any related services or any portion thereof at any time, without notice. Lafarge may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. Lafarge reserves the right to refuse or cancel any person's registration for this site, remove any person from this site or prohibit any person from using this site for any reason whatsoever at any time without notice. Lafarge may also at any time discontinue providing the Site, or any part thereof, with or without notice. Termination of your access or use will not waive or affect any other right or relief to which Lafarge may be entitled at law or in equity.
FAQ 16 : 16. Use For Illegal Activities Prohibited
It is prohibited to use the Site in violation of the terms herein, in any manner which could damage, disable, interrupt, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site or for any illegal activities. Illegal activities include, but are not limited to, tampering with information data bases and software, unauthorized entry to other networks or computers, trafficking in illegal products or substances, disobeying trade restrictions, violating civil rights laws or knowledgeable vandalism or destruction of online files. You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site including U.S. export laws and regulations, which regulate the distribution of materials and services originating in the United States.
FAQ 17 : 17. Children’s Online Privacy Protection Act Compliance
The Children's Online Privacy Protection Act (C.O.P.P.A.) of 1998 provides safeguards to protect children who use the internet by regulating the online collection of personal information from children under the age of 13. According to this Act, "(...) if you operate a general audience web site and have actual knowledge that you are collecting personal information from children, you must comply with the Children's Online Privacy Protection Act (C.O.P.P.A.)." Lafarge does not intend to collect any Personal Identification Information from children under the age of 13. However, if children under the age of 13 provide Personal Identification Information to us, their parents or legal guardian should request that we delete this information from our files by sending us an email at firstname.lastname@example.org. We will use all reasonable efforts to delete children's information from our files. Further information about the Children's Online Privacy Protection Act of 1998 may be found on the Federal Trade Commission's website (www.ftc.gov).
FAQ 18 : 18. Jurisdiction and Applicable Law
FAQ 19 : 19. Agreement To Arbitrate
FAQ 20 : 20. Waiver; Rights Cumulative; Severability; Survival
FAQ 21 : 21. Entire Agreement and Admissibility
FAQ 22 : 22. How to Contact Us
Lafarge North America Inc.
12018 Sunrise Valley Drive
Reston, Virginia 20191
Attn: General Counsel
Thank you for visiting our Site.